Terms of service

Welcome to Oriva Jewelry. By visiting our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By using this site, you confirm that you are at least the age of majority in your province or state of residence.

2. Products and Prices

Hand-Picked Quality: We make every effort to display the colors and images of our jewelry accurately. However, we cannot guarantee that your monitor's display of any color will be accurate.
Pricing: All prices are subject to change without notice.
Anti-Tarnish Guarantee: While our jewelry is designed to be anti-tarnish and long-lasting, proper care is required. Oriva Jewelry is not responsible for damage caused by improper handling or chemical exposure.

3. Accuracy of Billing

You agree to provide current, complete, and accurate purchase and account information for all purchases. We reserve the right to cancel orders that appear to be placed by dealers, resellers, or distributors.

4. Shipping & Delivery

Our shipping responsibilities end once the package is handed over to the carrier. Oriva Jewelry is not responsible for delays caused by the carrier, customs, or incorrect addresses provided by the customer.

5. Returns and Exchanges

As stated in our Return Policy, all sales are final. Exchanges are only provided for items that arrive damaged and are reported within 48 hours of delivery with photographic proof.

6. User Comments and Feedback

If you send us feedback or photos (like tagging us on Instagram), you agree that we may edit, copy, and publish them in any medium to help promote the brand.

7. Limitation of Liability

Oriva Jewelry shall not be liable for any injury, loss, or claim arising from your use of our products. Our jewelry is intended for fashion purposes only.

8. Changes to Terms

We reserve the right to update or change any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.